IT Support & Helpdesk
IT Support Tailored
To Your Business
We deliver reliable IT support to businesses of every size. From small offices to large organisations — our support packages are designed with flexibility in mind, ensuring you get exactly the level of service you need.
No Jargon, Just Clarity
We speak plain English. Whether we're working alongside your in-house IT team or supporting staff with no technical background, we adapt how we communicate to suit you.
60 Second Response Time
Our help desk processes each request in three simple steps — call, remote access, and solution. No call centres, no delays.
Flexible Rolling Contracts
No long-term lock-ins. Our 30-day rolling contracts mean you stay because you want to, not because you have to.
Dedicated Support Engineer
You'll speak directly with an engineer who already understands your systems — not a different person every time.
Support Plans
Simple, transparent pricing
Choose the plan that fits your business. All plans include direct access to a dedicated support engineer with no hidden fees.
Light
Essential IT support for small teams who need reliable remote help.
- Unlimited remote helpdesk support
- Daily backup checks
- 24x7 website monitoring
- 24x7 infrastructure monitoring
- Password management
- Automated updates
- Asset reports
- Compliance reporting
- Managed firewall
Core
Full monitoring and management for growing businesses.
- Unlimited remote helpdesk support
- Daily backup checks
- 24x7 website monitoring
- 24x7 infrastructure monitoring
- Password management
- Automated updates
- Asset reports
- Compliance reporting
- Managed firewall
Plus
Complete IT management with advanced security and compliance.
- Unlimited remote helpdesk support
- Daily backup checks
- 24x7 website monitoring
- 24x7 infrastructure monitoring
- Password management
- Automated updates
- Asset reports
- Compliance reporting
- Managed firewall
Feature | Light £6 per device / mo | Most Popular Core £10 per device / mo | Plus £14 per device / mo |
|---|---|---|---|
| Unlimited remote helpdesk support | |||
| Daily backup checks | |||
| 24x7 website monitoring | |||
| 24x7 infrastructure monitoring | |||
| Password management | |||
| Automated updates | |||
| Asset reports | |||
| Compliance reporting | |||
| Managed firewall | |||
| Get Started | Get Started | Get Started |
All prices exclude VAT. Minimum 30-day rolling contract. No setup fees.
Flexible Option
Pay As You Go Support
Not ready for a monthly plan? We offer discounted pre-paid support packages starting from 10 hours. Hours are stored on your account and can be used in 15-minute blocks — especially useful for businesses with an existing IT team who need flexible, on-demand backup during busy periods.
Speak to UsGet in Touch
Speak to Our Team Today
Whether you have a question about our plans or want to get started straight away — we're here to help. Fill in the form and we'll be in touch shortly.